Migrants

Thousands of Migrants Left Heartbroken as Trump Administration Cancels US Entry Appointments – Here’s What Happened

As the Trump administration returns to power, thousands of migrants in Mexico face uncertainty after their long-awaited appointments to enter the United States were unexpectedly cancelled. This shift in policy, which affects people from countries as diverse as Haiti, Venezuela, and Colombia, has left many stranded in limbo, with their hopes of a better life in the U.S. dashed.

The Cancellation of CBP One Appointments

The United States Customs and Border Protection (CBP) agency had been using the CBP One app to schedule appointments for migrants seeking to enter the country legally. This digital system had allowed migrants to make appointments for entry into the U.S., offering them a pathway to seek asylum or other legal status. However, on the day President Donald Trump took office, a drastic change in policy occurred: CBP announced that the app would no longer be used to facilitate entry into the U.S.

The app had been in operation for several months, helping to process nearly one million migrants since January 2023. It had provided a critical lifeline to migrants hoping to reunite with family members or escape dangerous conditions in their home countries. However, after President Trump’s return to office, tens of thousands of appointments scheduled for February were suddenly cancelled.

The Emotional Impact on Migrants

For many migrants, the announcement of the cancellation was devastating. Colombian migrant Margelis Tinoco, 48, was among those who had been anxiously waiting for her CBP One appointment. Standing at the Paso del Norte international bridge in Ciudad Juarez, Mexico, with tears in her eyes, she expressed her frustration and sorrow after learning that her appointment had been cancelled. Holding her phone, which displayed the appointment she had been eagerly anticipating for months, she couldn’t believe what had just transpired.

Many other migrants shared similar stories. Families, some of whom had traveled for months or even years, found themselves back at square one, their hopes of crossing into the U.S. turned into despair.

A Global Migration Crisis

The migrants stranded in Mexico come from various countries around the world. Many are fleeing violence, poverty, and political instability in their home nations. Among the largest groups are people from Haiti, Venezuela, and Colombia. These individuals, often carrying small rolling suitcases filled with personal belongings and children’s toys, had believed that the appointment system would be their ticket to safety and opportunity in the U.S.

These migrants had already endured long and dangerous journeys through Central America and Mexico. They had arrived at the U.S.-Mexico border, hoping for a chance to present their case for asylum or other legal entry. After months of waiting and daily attempts to secure an appointment via the CBP One app, the cancellation of appointments came as a cruel blow.

The Growing Strain on Migrant Shelters

With the cancellation of appointments, many migrants have no choice but to remain in Mexico. Migrant shelters, which were already stretched thin, are now overcrowded with individuals and families who had hoped to enter the U.S. through the CBP One app. These shelters, often located in cities along the northern border such as Ciudad Juarez and Tijuana, are facing growing pressure to accommodate the large numbers of migrants.

Many migrants had been tapping their phones multiple times a day in hopes of securing one of the 1,450 daily appointments available through the CBP One app. According to U.S. Customs and Border Protection, around 280,000 people try for these limited slots daily. With the app no longer an option, these migrants now face even longer waits and uncertain futures.

The Return of the “Remain in Mexico” Policy

In addition to the cancellation of the CBP One appointments, the Trump administration has reinstated the “Remain in Mexico” policy, a controversial measure that was implemented during his first term in office. Under this policy, asylum seekers are required to wait in Mexico while their cases are processed by U.S. immigration courts.

The policy had been responsible for forcing approximately 70,000 asylum seekers to stay in Mexico while they awaited their hearings in U.S. immigration courts. Critics of the policy argued that it exposed vulnerable migrants to dangerous conditions in Mexican border cities, where they faced violence, extortion, and limited access to basic services. Despite these concerns, the Trump administration’s decision to bring back the “Remain in Mexico” policy further compounds the challenges faced by migrants hoping to reach safety in the U.S.

The Uncertain Future for Migrants

The cancellation of the CBP One appointments and the return of the “Remain in Mexico” policy have left many migrants uncertain about their future. For some, the dream of reaching the U.S. now seems out of reach. For others, it means returning to dangerous conditions in their home countries or enduring even longer waits in Mexico, where their safety is at risk.

As the U.S. grapples with its immigration policies, the fate of these migrants hangs in the balance. While the system has shifted under the Trump administration, the challenges faced by migrants continue to grow, as many now have to navigate an increasingly uncertain and hostile environment at the U.S.-Mexico border.

The Human Toll

The impact of these changes goes beyond politics and policy. For the migrants stranded in Mexico, it is about survival and the hope of a better life. Their journeys are filled with hardship, loss, and uncertainty. Yet, despite the setbacks, many remain determined to continue their pursuit of safety, opportunity, and a brighter future for their families.

As the world watches, the human toll of these policies continues to mount, and the question remains: what will happen to the migrants who had once held out hope, only to see their appointments cancelled and their futures uncertain?


The cancellation of CBP One appointments and the reinstatement of the “Remain in Mexico” policy have put thousands of migrants in a precarious situation. For many, the dream of a new life in the United States is slipping further away, leaving them stranded in Mexico, uncertain about their futures. As the Trump administration’s policies unfold, the human cost of these decisions will continue to shape the lives of those seeking refuge in the U.S.

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